Privacy Policy
Privacy Policy
The Artisan Accelerator ("we", "us", or "our") is committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our store.
1. Information We Collect
We collect the following types of personal information:
- Personal Data: When you purchase something from our store, as part of the buying and selling process, we collect personal information such as your name, billing and shipping address, email address, and phone number.
- Payment Information: We collect payment details (such as credit card information), which are securely processed by Shopify and not stored directly by us.
- Device Information: As you browse our store, we automatically receive information about your device, including your IP address, browser type, and referring site through cookies.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Process Transactions: We use your personal data to fulfill orders, provide customer support, and process refunds or exchanges.
- For Communication: With your permission, we may send you promotional emails about new products, updates, or other relevant information.
- To Improve Our Services: We use device information to optimize your experience and improve our website's performance.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with third parties to fulfill our services:
- Shopify: Our store is hosted on Shopify, which provides the platform that enables us to sell our products. Shopify’s privacy policy applies to all purchases made through our store.
- Service Providers: We may share your information with third-party services, such as payment processors and delivery services, to facilitate your order.
4. Data Retention
We will retain your personal information for as long as necessary to complete transactions, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Cookies
We use cookies to enhance your shopping experience and gather analytics. You may opt-out of cookie usage through your browser settings, but this may impact the functionality of our site.
6. Your Rights
As a customer, you have the right to:
- Access and request a copy of the personal information we hold about you.
- Request that we update, correct, or delete your personal information.
- Withdraw consent for the processing of your data, where applicable.
7. Security
We take appropriate measures to protect your personal information from unauthorised access, misuse, or disclosure. However, no method of transmission over the Internet is entirely secure, so we cannot guarantee its absolute security.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting to our website.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: